What do Loss Prevention Managers do?

Plan and direct policies, procedures, or systems to prevent the loss of assets. Determine risk exposure or potential liability, and develop risk control measures.

  • Identify potential for loss and develop strategies to eliminate it.
  • Advise retail managers on compliance with applicable codes, laws, regulations, or standards.
  • Administer systems and programs to reduce loss, maintain inventory control, or increase safety.
  • Supervise surveillance, detection, or criminal processing related to theft and criminal cases.
  • Train loss prevention staff, retail managers, or store employees on loss control and prevention measures.
  • Analyze retail data to identify current or emerging trends in theft or fraud.
  • Collaborate with law enforcement to investigate and solve external theft or fraud cases.
  • Assess security needs across locations to ensure proper deployment of loss prevention resources, such as staff and technology.
  • Monitor and review paperwork procedures and systems to prevent error-related shortages.
  • Coordinate theft and fraud investigations involving career criminals or organized group activities.
  • Monitor compliance to operational, safety, or inventory control procedures, including physical security standards.
  • Review loss-prevention exception reports and cash discrepancies to ensure adherence to guidelines.
  • Advise retail establishments on development of loss-investigation procedures.
  • Develop and maintain partnerships with federal, state, or local law enforcement agencies or members of the retail loss prevention community.
  • Perform cash audits and deposit investigations to fully account for store cash.
  • Direct loss prevention audit programs including target store audits, maintenance audits, safety audits, or electronic article surveillance (EAS) audits.
  • Hire or supervise loss-prevention staff.
  • Verify correct use and maintenance of physical security systems, such as closed-circuit television, merchandise tags, and burglar alarms.
  • Provide recommendations and solutions in crisis situations such as workplace violence, protests, and demonstrations.
  • Direct installation of covert surveillance equipment, such as security cameras.
  • Perform or direct inventory investigations in response to shrink results outside of acceptable ranges.
  • Coordinate or conduct internal investigations of problems such as employee theft and violations of corporate loss prevention policies.
  • Investigate or interview individuals suspected of shoplifting or internal theft.
  • Maintain documentation of all loss prevention activity.
  • Recommend improvements in loss prevention programs, staffing, scheduling, or training.
  • Visit stores to ensure compliance with company policies and procedures.
  • Maintain databases such as bad check logs, reports on multiple offenders, and alarm activation lists.

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Necessary Skills

  • Systems Evaluation
  • Reading Comprehension
  • Monitoring
  • Critical Thinking
  • Management of Personnel Resources
  • Speaking
  • Systems Analysis
  • Active Listening
  • Writing